Initial setup

To make Openum usage easier, the web app generates two templates for users on their first visit.

To ensure accurate generation, users must fill out a form with the same information required for creating new templates: 

Basic data

• Name/ Company
• Company VAT number
• Languages for document delivery
• Language of the documentary evidence ( the language of the PDF document with all technical details and communications of Openum)
• Sender's name or mobile phone for SMS
• Sender's email address

Brand image

• Company logo
• Email text colour
• Email background colour
• Button text colour
• Button background colour

The three automatically generated templates are as follows:

• Openum Email
• Openum SMS

Both share identical features except for the communication channel:

• They expire in 30 days.
• Initial communication through SMS or Registered email
• There are three notifications:
  • Read
  • Process error
  • Expiration
• And two types of reminders:  
  • Documents about to expire (sent one day before expiry)
  • Unread documents (sent 15 days before expiry)