9 - What should I do if I can't see or download or find the documents uploaded by the signatory?
Modified on Thu, 19 Mar 2020 at 06:03 PM
- Verify if the template or configuration used has document upload enabled. You should access the "Template management" section, "Actions" column, "Details" button, "Signatory documentation" section must be accessed.
- Submit a support ticket to the Technical Team (see “What information is necessary to submit a support ticket?”).
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