In the "Sent List" search using the filters "Sending ID", "Templates", "Status" (see question 2) and "Date". By clicking on “Advanced search” you ca search by “mobile phone” and “email”.
- By default, the list is displayed with information from last week.
- The search by date and time should be taken within 31 days. Intervals greater than one month are not supported. For queries made via API; the maximum time is 31 days.
In case of doubt when searching a sending or if not found , it is necessary to submit a support ticket to the Technical team, with the all the information used and following the instructions in section “What information is necessary to submit a support ticket?".