6 - The documentary evidence shows that the sending failed and the icon shows error status. What should I do?
Modified on Thu, 19 Mar, 2020 at 5:06 PM
- To know more about the statuses, see question 2.
- Ensure that the signatory can receive the email. For example, by sending an email with a standard mail tool and ensuring than he/she receives it.
- Make a new sending. If the signatory does not receive the email by any means, it is recommended to request an alternative email address.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article