6 - The documentary evidence shows that the sending failed and the icon shows error status. What should I do?
Modified on Thu, 19 Mar 2020 at 05:06 PM
- To know more about the statuses, see question 2.
- Ensure that the signatory can receive the email. For example, by sending an email with a standard mail tool and ensuring than he/she receives it.
- Make a new sending. If the signatory does not receive the email by any means, it is recommended to request an alternative email address.
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