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6 - The documentary evidence shows that the sending failed and the icon shows error status. What should I do?

Updated
  1. To know more about the statuses, see question 2.
  2. Ensure that the signatory can receive the email. For example, by sending an email with a standard mail tool and ensuring than he/she receives it.
  3. Make a new sending. If the signatory does not receive the email by any means, it is recommended to request an alternative email address.