To make Openum usage easier, the web app generates two templates for users on their first visit.
To ensure accurate generation, users must fill out a form with the same information required for creating new templates:
Basic data
- Name/ Company
- Company VAT number
- Languages for document delivery
- Language of the documentary evidence ( the language of the PDF document with all technical details and communications of Openum)
- Sender's name or mobile phone for SMS
- Sender's email address
Brand image
- Company logo
- Email text colour
- Email background colour
- Button text colour
- Button background colour
The three automatically generated templates are as follows:
- Openum Email
- Openum SMS
Both share identical features except for the communication channel:
- They expire in 30 days.
- Initial communication through SMS or Registered email
- There are three notifications:
- Read
- Process error
- Expiration
- And two types of reminders:
- Documents about to expire (sent one day before expiry)
- Unread documents (sent 15 days before expiry)