Frequently Asked Questions (17)

11 - What happens if I don't see, I can't download, or I can't find the documentary evidence?

Modified on Thu, 19 Mar, 2020 at 6:09 PM
12 - The query is not yet signed What should I do?

Modified on Thu, 19 Mar, 2020 at 6:14 PM
13 - The request is in an error status (in red). What should I do?

Modified on Thu, 19 Mar, 2020 at 6:20 PM
14 - The phone or email are not correct. Can I change them in an ongoing request?

Modified on Thu, 19 Mar, 2020 at 6:20 PM
15 - How do I cancel a sending?

Modified on Wed, 7 Jun, 2023 at 12:48 PM
16 - I can't find a sending, what should I do?

Modified on Wed, 7 Jun, 2023 at 1:23 PM
17 - Where can I find the reason for the error in the documentary evidence?

Modified on Wed, 7 Jun, 2023 at 3:48 PM